Investment and FAQs

 

Frequently Asked Questions

How much does counseling cost?

The private pay rate is $155 for the first session (about 1 hour or more) and $140 for all sessions after that (about 50 minutes).

*NOTED: counselor Kimberly Alaniz’s rates are slightly different.  

What is a superbill?

It’s a type of form you can submit it to your insurance that gives basic information about your counseling sessions. With this form, your insurance can offer reimbursement for fees you paid towards counseling or may add the funds towards your deductible. Every plan is different so be sure to check with your insurance.

What are your office hours?

Office hours vary by counselor. At present counseling sessions held in the office are minimally offered in order to uphold safety precautions against the COVID-19. Most sessions are being held virtually which has allowed us to extend hours to weekdays, weekends and evenings. Please let your counselor know if you prefer in office or virtual sessions.

What is Telehealth Counseling?

Telehealth counseling uses a technology to have counseling sessions remotely through the use of tech devices like cell phones, computers, or iPads. It’s not a new practice and has actually been around for years! Due to the impact of the COVID-19, sessions are offered virtually for those who prefer it.

Is therapy right for me?

Yes! It’s great for anyone. There’s no need to wait for things to worsen or become even bigger problems- the sooner the better. If the client is 4 years old and older, give it a try. For the younger kiddos, we definitely recommend face to face sessions. 

Do you take insurance?

No. However, if you would like to use your insurance, we can provide you a superbill (see above) which you can then submit to your insurance for reimbursement. We do accept FSA or HSA cards for payment.

How long does counseling last?

We have seen counseling last from 6 weeks to more than a year- it really depends on the client need and how often they’re coming in. Remember, consistency is key.

Why does your office look like a house?

Because it used to be–before it was converted to office space. Now it is used solely as a professional place of business. We share the building with two other businesses, alongside an artist who has paintings displayed throughout the building.

Does what we talk about in counseling stay confidential?

Yes. Your counselor is ethically and legally bound to respect confidentiality. The law and Counseling Professional Ethics  require therapists to maintain confidentiality except for a few situations involving the law and safety.

In the case of counseling with a child, parents have access to their child’s record and can review it at any time. However, trust between the counselor and your child is an important factor for their progress in counseling and we ask their privacy (with the exceptions of the law) be respected by limiting excessive questions of the counseling session content.

For more on your privacy, rights and HIPPA laws, please click on the following : HIPPA La Luz Counseling

Investment

Private Pay Fee

$155 for the first session.
$140 for all sessions after.

*NOTED: counselor Laura Kotlowski’s rates are slightly different.  

We do NOT accept insurance but do accept FSA or HSA cards for payment. 

Payment

Check, cash and all major credit cards are accepted. HSA and FSA cards also accepted.

Cancellation Policy

You are financially responsible for all scheduled sessions. Minimum charges of $50 will be applied to your account for cancellations within 24 hours. The full amount is charged for a no-call or no-show.

Request/Schedule a Session  

Request a counseling session via e-mail at or call. Guaranteed response within 12 hours.

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